Key Documents

Customer Terms and Conditions – Solar Victoria VPP Pilot Program

Standard Terms and Conditions

Life Support Concession – Application Form

Medical Cooling Concession Form

VIC fact sheets

• Shine Plan – Energy_Fact_Sheet (Solar Victoria customers only – 2 year agreement)
• Spark Plan – Energy Fact Sheet (Solar Victoria customers only – 2 year agreement)
• Standard Plan – Energy Fact Sheet (Solar Victoria customers only – 2 year agreement)

• Shine Plan – Energy_Fact_Sheet (Victoria only – 1 year agreement)
• Spark Plan – Energy Fact Sheet (Victoria only – 1 year agreement)
• Standard Plan – Energy Fact Sheet (Victoria only – 1 year agreement)

Arcstream Flexi – Time of Use tariff – Jemena
Arcstream Flexi – Time of Use tariff – Citipower
Arcstream Flexi – Time of Use tariff – AusNet Services
Arcstream Flexi – Time of Use tariff – AusNet Services
Arcstream Flexi – Time of Use tariff – United Energy
Arcstream Flexi – Time of Use tariff – Powercor

Arcstream Flexi – Time of Use with controlled load tariff – Jemena
Arcstream Flexi – Time of Use with controlled load tariff – Citipower
Arcstream Flexi – Time of Use with controlled load tariff – AusNet Services
Arcstream Flexi – Time of Use with controlled load tariff – United Energy
Arcstream Flexi – Time of Use with controlled load tariff – Powercor

Standard Terms and Conditions

Life Support Energy Rebate – Application Form

Medical Energy Rebate – Application Form

NSW fact sheets

• Shine Plan – Energy Fact Sheet
• Spark Plan – Energy Fact Sheet
• Standard Plan – Energy Fact Sheet
  

Arcstream Flexi – Time of Use tariff – Ausgrid
Arcstream Flexi – Time of Use tariff – Endeavour
Arcstream Flexi – Time of Use tariff – Essential Energy

Arcstream Flexi – Time of Use with controlled load tariff – Endeavour
Arcstream Flexi – Time of Use with controlled load tariff – Endeavour 
Arcstream Flexi – Time of Use with controlled load tariff – Ausgrid 
Arcstream Flexi – Time of Use with controlled load tariff – Ausgrid
Arcstream Flexi – Time of Use with controlled load tariff – Essential Energy
Arcstream Flexi – Time of Use with controlled load tariff – Essential Energy

Standard Terms and Conditions

QLD fact sheets

• Shine Plan – Energy Fact Sheet
• Spark Plan – Energy Fact Sheet
• Standard Plan – Energy Fact Sheet

Arcstream Flexi – Time of Use tariff – Energex

Arcstream Flexi – Time of Use with controlled load tariff – Energex
Arcstream Flexi – Time of Use with controlled load tariff – Energex

Standard Terms and Conditions

Life Support Concession – Application Form

Annual Electricity Concession – Application Form

TAS fact sheets

• Shine Plan – Energy Fact Sheet
• Spark Plan – Energy Fact Sheet
• Standard Plan – Energy Fact Sheet

Arcstream Flexi – Time of Use tariff
Arcstream Flexi – Time of Use with controlled load tariff

SA fact sheets

Arcstream Flexi – Time of Use tariff
Arcstream Flexi – Time of Use with controlled load tariff

Market Contract Terms

Privacy Policy

Hardship Policy

Complaints Policy

Family Violence Policy

VPP Handbook