Key Documents – Arcstream

Victoria

Customer Terms and Conditions – Solar Victoria VPP Pilot Program

Standard Terms and Conditions

VIC fact sheets

Shine Plan – Energy_Fact_Sheet (Solar Victoria customers only – 2 year agreement)
Spark Plan – Energy Fact Sheet (Solar Victoria customers only – 2 year agreement)
Standard Plan – Energy Fact Sheet (Solar Victoria customers only – 2 year agreement)

New South Wales

Standard Terms and Conditions

NSW fact sheets

Queensland

Standard Terms and Conditions

QLD fact sheets

Additional Policies and Terms

Market Contract Terms

Hardship Policy

Complaints Policy