logo
  • Get A Quote
  • VPP Energy Plan
  • Battery Storage
  • Energy Management
  • Finance
  • Key Documents
  • About us

Key Documents

Victoria

Customer Terms and Conditions – Solar Victoria VPP Pilot Program

Standard Terms and Conditions

Life Support Concession – Application Form

Medical Cooling Concession Form

VIC fact sheets

  • Shine Plan – Energy_Fact_Sheet (Solar Victoria customers only – 2 year agreement)
  • Spark Plan – Energy Fact Sheet (Solar Victoria customers only – 2 year agreement)
  • Standard Plan – Energy Fact Sheet (Solar Victoria customers only – 2 year agreement)

 

  • Shine Plan – Energy_Fact_Sheet (Victoria only – 1 year agreement)
  • Spark Plan – Energy Fact Sheet (Victoria only – 1 year agreement)
  • Standard Plan – Energy Fact Sheet (Victoria only – 1 year agreement)

Arcstream Flexi – Time of Use tariff – Jemena
Arcstream Flexi – Time of Use tariff – Citipower
Arcstream Flexi – Time of Use tariff – AusNet Services
Arcstream Flexi – Time of Use tariff – AusNet Services
Arcstream Flexi – Time of Use tariff – United Energy
Arcstream Flexi – Time of Use tariff – Powercor

Arcstream Flexi – Time of Use with controlled load tariff – Jemena
Arcstream Flexi – Time of Use with controlled load tariff – Citipower
Arcstream Flexi – Time of Use with controlled load tariff – AusNet Services
Arcstream Flexi – Time of Use with controlled load tariff – United Energy
Arcstream Flexi – Time of Use with controlled load tariff – Powercor

New South Wales

Standard Terms and Conditions

Life Support Energy Rebate – Application Form

Medical Energy Rebate – Application Form

NSW fact sheets

  • Shine Plan – Energy Fact Sheet
  • Spark Plan – Energy Fact Sheet
  • Standard Plan – Energy Fact Sheet

Arcstream Flexi – Time of Use tariff – Ausgrid
Arcstream Flexi – Time of Use tariff – Endeavour
Arcstream Flexi – Time of Use tariff – Essential Energy

Arcstream Flexi – Time of Use with controlled load tariff – Endeavour
Arcstream Flexi – Time of Use with controlled load tariff – Endeavour 
Arcstream Flexi – Time of Use with controlled load tariff – Ausgrid 
Arcstream Flexi – Time of Use with controlled load tariff – Ausgrid
Arcstream Flexi – Time of Use with controlled load tariff – Essential Energy
Arcstream Flexi – Time of Use with controlled load tariff – Essential Energy

Queensland

Standard Terms and Conditions

QLD fact sheets

  • Shine Plan – Energy Fact Sheet
  • Spark Plan – Energy Fact Sheet
  • Standard Plan – Energy Fact Sheet

Arcstream Flexi – Time of Use tariff – Energex

Arcstream Flexi – Time of Use with controlled load tariff – Energex
Arcstream Flexi – Time of Use with controlled load tariff – Energex

Tasmania

Standard Terms and Conditions

Life Support Concession – Application Form

Annual Electricity Concession – Application Form

TAS fact sheets

  • Shine Plan – Energy Fact Sheet
  • Spark Plan – Energy Fact Sheet
  • Standard Plan – Energy Fact Sheet

Arcstream Flexi – Time of Use tariff
Arcstream Flexi – Time of Use with controlled load tariff

 

South Australia

SA fact sheets

Arcstream Flexi – Time of Use tariff
Arcstream Flexi – Time of Use with controlled load tariff

 

Additional Policies and Terms

Market Contract Terms

Privacy Policy

Hardship Policy

Complaints Policy

Family Violence Policy

VPP Handbook

Powered by
Electricityinabox™
  • Customer Terms and Conditions – Solar Victoria VPP Pilot Program
  • Market Contract Terms
  • Standard Terms and Conditions
  • Privacy Policy
  • Hardship Policy
  • Complaints Policy
  • Family violence policy
  • Get A Quote
  • VPP Energy Plan
  • Battery Storage
  • Energy Management
  • Finance
  • Key Documents
  • About us

Hanwha Qcells Australia Pty Ltd
ABN 84 141 108 590
Suite 1, Level 1, 15 Blue Street, North Sydney,
NSW 2060, Australia

For any customer support enquires please contact us between 9am to 5pm AET at:
customer@arcstream.solutions
1800 170 150

For information on how to switch to Arcstream please contact:
enquiries@arcstream.solutions
1800 170 555

Powered By
qcells
Follow Us: